PARTY FREQUENTLY ASKED QUESTIONS
How do I book a Birthday Party or Private Event?
You can book a party/event online, over the phone with a credit card, or in person.
Is a deposit required?
Yes, there is a non-refundable deposit for all parties. Amounts vary based on the type of party that you are booking. If you need to cancel your party, please give us at least 30 days notice to receive 50% of your deposit in store credit. If you cancel your party with less than 30 days notice, you forfeit your deposit.
What is the difference between an Open Play Weekday/Weekend Party, Semi-Private Party and a Private Party?
Open Play Weekday/Weekend parties are parties where we are open to the public and you have use of your selected party space during the first 90 minutes of the 2 hour time slot. Semi-Private Parties/Events are when we close the entire facility for just your party and one other group. Private Parties/Events are when we close our entire facility for just your group. Semi-Private & Private parties have use of their party room for the entire 2-hour time slot.
What types of events can I host?
We can accommodate corporate events, family gatherings, religious groups, school events, play dates and more!
When do I need to know the final headcount by?
We will contact you 4-5 days before the party/event to get a final headcount and any add-on’s. The birthday child should be included in the headcount. Open Play: Each child is allotted one adult, and the birthday child is allotted up to 5 (additional adults are allowed for a $5 fee each - as long as your room capacity permits). Our Semi-Private and Private parties do not have an adult head limit, but cannot exceed the overall capacity.
What happens if a guest doesn't show up?
Please notify us no later than 48 hours prior to your event if any guest(s) cancels. If you do not, then you will still be charged for any guests that do not show up to the party/event.
How long is the party?
Our party time slots are 2 hours. Open Play parties have use of their designated party area/room for the first 90 minutes of their 2-hour time slot. Semi-Private and Private parties have use of their party space for the full 2-hour time slot.
Can my guests stay longer after the party is over?
Our entire facility closes for cleaning and to prep for our next play session at the end of your party time. All guests must exit the facility at the end of the party.
How are the parties run?
The first 90 minutes of the party is dedicated to food, playing, and cake time. Cake celebrations should take place at the 60 minute mark to ensure that everyone gets a piece before clean-up time. You must clear out all belongings in your room at the end of your party time.
Can I extend my party time?
No, you cannot extend the party time unless you booked the last time slot of the day or if there is no party after yours. There is an additional fee to extend the party. Time extensions are at the sole discretion of The Barn Yard and may be denied based on availability.
Can I bring my own decorations?
Yes, you can bring your own decorations; however, we do not allow piñatas, glitter, confetti, sparklers, candy jewelry, or silly string. Helium balloons are also permitted, but MUST be weighted before entry and MUST remain weighted for the duration or your visit. Helium tanks are strictly prohibited!
Can I bring a pinata?
No, we do not allow pinatas of any type. This is to protect the safety of other children and all guests. Pinatas can create choking hazards, allergy concerns, as well as generate violence. There is an automatic fee if pinatas are brought and used.
Can I bring a cake?
Yes, you can bring your own cake or cupcakes.. Don't forget to bring candles! However, if you forget candles we sell them for $3/pack. Only reserved parties can bring a cake.
Can I bring my own food and/or drink?
Yes, you can bring your own food and drink, excluding peanut products and alcohol! There are no peanut products allowed in our facility! Please bring any serving utensils you will need for anything other than cake.
Can I order food for the party?
Yes, you can have food delivered from any of our nearby restaurants!
What time should I arrive for my child's party?
Open play parties have 15 minutes prior access. Semi-private and private parties have 30 minutes prior access. If arriving prior to your designated time allowance, our doors may be locked while we clean and get ready for your party - please don't panic! We will greet you at the door at your designated time! Upon arrival, our party hosts will go over the party schedule with you and help you set up, as needed. Please do be patient with our party planners and hosts if you arrive earlier than your party, as it may hinder the cleanup and setup process of the party rooms.
When do I pay the remaining balance of the party/event?
You can settle the balance of the party at the front desk at the end of your party/event. We accept cash and major credit cards. Gratuity is not required but appreciated.